We are currently looking to hire a Support Engineer and were wondering if you could assist us in finding the perfect candidate. Below is a job description with as much info as possible.

We're seeking to recruit a Support Engineer. You should have hands on practical experience and good knowledge of Windows Server Technologies i.e Exchange, SQL, 2000/2003/2008 Servers along with the desktop Technology. Your responsibilities will include the design of network solutions, provision of hardware, software, network and IP telephony support to users as well as ongoing support of client connectivity and technical problem resolution. You will provide first line support to end users, taking ownership of Help Desk matters and installing, configuring and administering various issues. Experience with mobile devices, Linux, Voice over IP, telephony knowledge and MCP/NCSE would be a distinct advantage. As this is a customer facing role where good telephone manner and presence is essential, this will be judged heavily during the interview procedure. If you are a good problem solver, possess a full and clean UK driving license with your own transport, have confidence in working within a busy and sometimes stressful environment, then this position is ideal for you.